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Accommodation & Support Worker
- Location: Frome
- Salary: £12.97 per hour
Accommodation & Support Worker
Are you passionate about making a difference in the lives of young people? Do you want a meaningful role where every weekend you help others build brighter futures? Join YMCA Brunel Group as a Accommodation & Support Worker and be part of something truly special.
Who We Are:
YMCA Brunel Group is a locally governed charity, part of the global YMCA movement, operating in Mendip, Bath, Bristol, Wiltshire, and South Somerset. We are committed to building supportive, inclusive, and energising communities where everyone can thrive.
Our impact includes:
- Housing over 700 individuals annually, providing support for those facing homelessness, low income, or other barriers to independence.
- Health & Wellbeing Centre in Bath, featuring a state-of-the-art gym and fitness classes.
- Two commercial hostels in Bath and Bristol, supporting our mission through social enterprise.
- Twelve youth clubs, including dedicated spaces for young carers, giving young people a chance to, learn, and grow.
- Eight Ofsted-registered nurseries, nurturing the development of hundreds of children and preparing them for their educational journeys.
About the Role:
This is your opportunity to be a vital part of the support system for young people in housing projects and the local community. As a Accommodation & Support Worker, you’ll work with young people aged 16-25, empowering them with the skills and confidence needed for independent living. You’ll guide them through the entire housing process, from securing accommodation to fostering life skills that help them thrive.
Your role will include:
- Providing hands-on support in accommodation and community-based settings, helping young people transition towards independent living.
- Building positive relationships and offering tailored support, ensuring young people’s well-being and personal growth.
- Managing day-to-day housing tasks, such as rent collection, health and safety checks, and maintaining a welcoming environment.
- Playing a key role in enabling young people to achieve positive outcomes in health, safety, personal achievement, and economic well-being.
Why This Role Is for You:
- You thrive on making a difference and are passionate about helping young people reach their full potential.
- You enjoy working in a supportive and dynamic environment, where every weekend brings new challenges and rewards.
- You are self-motivated and enjoy taking initiative to help others while managing your responsibilities.
- You want to be part of a team that values inclusivity, empowerment, and positive change.
What We’re Looking For:
We’re seeking individuals who:
- Have the confidence and initiative to manage their own workload and take on challenges.
- Are effective communicators, both written and verbal, and can handle difficult situations with calm and assertiveness.
- Have the ability to listen and empower young people, helping them build the skills needed for independent living.
- Are compassionate, non-judgmental, and committed to equality and diversity.
- Possess strong IT skills and the ability to use Microsoft Office and other software.
- Are resilient and able to work in environments that can sometimes be challenging or emotionally demanding.
- You will need a full driving license and access to your own vehicle.
What We Offer You:
At YMCA Brunel Group, we take care of our staff just as much as our community. Here’s what you’ll enjoy as part of our team:
- 25 days holiday, plus public bank holidays
- Enhanced annual leave and sickness pay
- Paid compassionate and emergency leave
- Access to our employee discount portal through Reward Gateway
- 24/7 support via our Employee Assistance Programme
- 20% discount on childcare services in Wiltshire
- Heavily discounted gym membership at our Bath Health & Wellbeing Centre for just £15/month
- Corporate discounts on gym memberships with Fusion Lifestyle (only £38/month instead of £48)
- Free access to online gym classes
- A supportive and inclusive team culture with regular staff events and news shared across the organisation
Location:
Frome Foyer, Bath Street, Frome
Hours:
37.5 hrs per week including weekends, evenings and bank holidays. Shifts that include 8am-4pm & 2pm- 10pm.
Contract Type:
Permanent
Rate of Pay:
£12.97 per hour
Please find the job description and personal specifications for this position as follows: Accommodation & Support Worker Job Description.
YMCA Brunel Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.