Who we are?

We have accommodation, such as an 8 bed supported housing project in Wells and Shepton Mallet for people over the age of 25 years who find themselves homeless. This accommodation offers a home and support needed to help a person get back on their feet and access opportunities for building a better future and securing a tenancy.

What does the job entail? What you will be doing?

​Spencer House (8 bed spaces) and Grace Harris House (9 bed spaces) provide temporary supported accommodation for adults in Mendip and work in a person-centred way alongside other services to help improve residents’ quality of life, develop independent living skills and secure permanent accommodation.  In Grace Harris House there are also 2 designated rooms for adults to whom Mendip District Council owe a Relief Duty to.

This role provides an evening concierge service to ensure residents’ safety and building security.

What skills will the successful candidate need?

  • An Experience in face-to-face support work or security/concierge role within supported housing or similar
  • An Experience of work in housing, homelessness, supported housing or with vulnerable adults

YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity.

What we offer

  • Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
  • 25 days holiday plus bank holidays
  • Pension scheme
  • Cycle to work scheme
  • Free health and wellbeing advice via a 24/7.
  • YMCA employee advantages


Shepton Mallet

Contract type and working hours:

Friday to Sunday starting at 5pm and finishing at 12 midnight

Permanent contract


£10.30 per hour

HR line

If you have any further questions please contact Mandy, Accommodation and Support Manager for adult services: mandycarey@ymca-bg.org

HR line

YMCA Brunel Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


These core values were developed by our staff and trustees and they are at the core of what we do and how we behave. We know that our staff are at the heart of all our work and we are constantly working at ways to develop and nurture our employees. Some current ways we do this include:

  • Staff get a fully inclusive membership of our health & wellbeing centre in Bath for the heavily discounted price of £15/month
  • We offer a weekly wind down yoga and guided meditation class that is free to all staff
  • We offer ways to upskill in different areas such as social media, fundraising, relationship building and health, safety & compliance
  • Mentoring, coaching and secondment schemes – to support staff new in post and those seeking development and new opportunities.
  • To meet and attend national YMCA events as well as access to other YMCA networks either geographically or role driven.

Other employee benefits include:

  • 25 days holiday plus bank holidays
  • Pension scheme
  • Cycle to work scheme
  • Enhanced sick pay allowances and paid compassionate and emergency dependent leave
  • Free health & wellbeing advice via a 24/7 support line
  • YMCA employee advantages such as access to national YMCA discounts

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