Duty Manager

  • Location: Bristol
  • Salary: £12.50 / £14 per hour

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Who we are

YMCA Brunel Group is an independent, locally governed and managed charity operating in Mendip, Bath, Bristol, Wiltshire and South Somerset. We are part of the international YMCA movement. Our mission is to create supportive, inclusive and energising communities, where people can truly belong, contribute and thrive.

Our activities include:

Accommodation for over 700 people every year who are at risk of being homeless, who are on low incomes, experience barriers to work, or young people in need of high levels of support, who have often experienced trauma and difficult times in their lives. We don’t just provide a bed, we support people holistically and continually seek to help our residents gain the training, skills and confidence to lead independent lives.

A Health & Wellbeing centre in Bath, a community facility with a fully kitted out gym, functional fitness areas and extensive class programme.

Two commercial hostels in Bath and Bristol which help us cover our central costs.

Twelve youth clubs for young people aged 10-19, including 4 young carers groups, providing a space where they can have dedicated time to talk to trusted youth workers, access relevant information about issues that concern them, and develop their social networks.

Eight Ofsted registered Nurseries, providing spaces for up to 360 children where they are given opportunities and experiences that will set them up for their educational journeys and prepare them for their lives ahead.

What does the job entail?

Working as part of a team to create a warming and welcoming atmosphere for the hostel guests, ensuring a safe and compliant facility that exceeds customer expectations.

What skills will the successful candidate need?

We are interested in speaking with candidates who come from a hospitality or customer service background or who can demonstrate transferable skills, who relish the opportunity to work for a charity running a social enterprise initiative hostel to raise funds to help meet our charitable aims and objectives. The individual values quality and is able to demonstrate their ability at delivering high standards in order to meet the YMCA Brunel Group strategic plan. This role would suit someone who is willing to be flexible and take on tasks as necessary to ensure an excellent customer experience for all our guests.

What we offer

Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
25 days holiday plus bank holidays
Pension scheme
Cycle to work scheme
YMCA employee advantages
YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity.

Location

Bristol

Hours

40 hours per week

Contract type

Full time permanent role, includes a 6 month probationary period

Rate of Pay

£14 per hour for night shifts (10pm to 8am)

£12.50 per hour for day shifts (8am to 10pm) + annual leave

Please find the job description and personal specification for the role as follows: Hospitality Duty and Night manager Job Description

 



YMCA Brunel Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply now